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Step into our workshop…

At McGowans, we are dedicated to offering only the best quality jewellery created by our highly skilled and experienced jewellers. From repairs to the creation of bespoke pieces, our in-house workshop in Glasgow is where all the magic happens!

We understand the importance of an in-house workshop, which can offer speedy services to our customers. We never outsource our work, so you can be assured that your jewellery will be kept in very safe hands with the excellent expertise of our jewellers. Our workshop allows us to deliver a truly tailored experience, which is very adaptable to your needs. We always aim to carry out our services in a timely and efficient manner, as we know how important your cherished pieces mean to you, however the highest quality of craftsmanship will always remain.

We invite you to take a look behind the scenes of our workshop and meet some of the people behind the gorgeous gem stones you gaze at in our windows.


Meet Graham

Meet Graham, Head Jeweller in our workshop who has been working alongside McGowans for 39 years now! Graham joined as an apprentice jeweller back in 1979 at our 299 Sauchiehall Street store in Glasgow and has been with us ever since! Graham is highly skilled at producing beautiful and unique jewellery which has adorned our store windows for decades. Here is Graham working on a recent bespoke ruby and diamond ring, especially for a customer.


Meet Jamie 

Meet Jamie, one of our highly skilled jewellers. Jamie is Graham’s son and has been working with McGowans for 10 years now. He recently completed a very prestigious and exclusive course in optical diamond setting in Antwerp, Belgium. The course, ran by the highly-respected Alexander Sidorov, was an intensive 12-week course, in which only 134 students have ever passed in 15 years.

The intensive practical course took Jamie through advanced visual techniques and the different steps in the setting process. The 3 month teaching period which ran 7 days a week, gave Jamie the advanced knowledge and skills to position him as one of the very exclusive graduates from this course. We are proud that we have Jamie working on our pieces, and trust that he will continue his amazing work equipped with new skills in optical setting. It’s a truly a fantastic achievement and we wish Jamie a huge congratulations for passing!


Our Services

As well as creating bespoke pieces, our workshop is also where we carry out our in-house services, including;

  • Chain soldering
  • Repairs
  • Ring re-sizing
  • Re-tipping of claws
  • Re-modelling
  • Stone replacement
  • Pearl restringing
  • Hand engraving
  • And so much more!

See our full range of services here.

If you want to keep your jewellery looking good-as-new, pop in store and our friendly team will talk you through our range of services available.